| IITAC have extensive knowledge and expertise in all areas of business voice technology and solutions from the single home worker to multi-national corporations.
ACD/Call Centres, Voice over IP (VOIP) IITAC have delivered many projects and full implementations. included in the project deliverables were, project initialisation, management, customer needs analysis, budget preparation, tender preparation and supplier selection.
|
In today’s business environment control and management of costs is essential. IITAC have extensive knowledge of call logging solutions to monitor costs, least cost routing, call handling and traffic analysis.
Many companies today have little time or expertise to analyse their complicated and sometimes confusing invoices, IITAC has extensive knowledge of the all the major Telco’s billing systems. Typically 10%-25% savings can be made by organisations. |
